Frequently Asked Questions

Booking is very simple via our online booking simulators. Select your service (Transfer, Hourly), enter your pick-up and drop-off addresses, choose your vehicle, and confirm. You will receive a confirmation within a few hours.

Demand during Fashion Week is exceptionally high, and our exclusive fleet is often fully booked weeks in advance. We highly recommend reserving your dedicated chauffeur at least 2 to 4 weeks prior to your arrival in Paris.

We understand that VIP events and Fashion Week schedules are highly unpredictable. If you book our "As Directed" hourly service, your chauffeur remains exclusively at your disposal for as long as needed. Any extra hours will simply be added to your final invoice.

All our transfers can be canceled free of charge up to 24 hours before the scheduled pick-up time. Simply send us an email or a WhatsApp message.

You will receive your chauffeur's contact details (name and WhatsApp number) as well as the vehicle's license plate approximately 24 hours before the scheduled time of your trip, to facilitate your meeting point.

Simplify your arrival in Paris from Roissy (CDG) with our private car service:

• Booking: Request online to receive instant confirmation.
• Pick-up: Your chauffeur will track your flight and meet you at the luggage exit with a sign.
• Smooth journey: Enjoy a direct ride to central Paris. The trip takes on average between 45 minutes and 1 hour.
• Our benefits: Fixed rates, professional bilingual chauffeurs, and 24/7 availability.

Just like for CDG, Parisian Drives offers premium transfers from Orly (about 30 to 45 minutes to Paris) and Beauvais (about 1h30). Book online to guarantee your private chauffeur's presence right outside your terminal.

Parisian Drives offers a direct door-to-door transfer service from any Parisian airport to your hotel in Disneyland Paris or Val d'Europe. It is the fastest and most comfortable option, with the possibility to add child seats for free.

If you arrive by Eurostar or Thalys at Gare du Nord, or are leaving from a hotel in central Paris, book our private Van. Your chauffeur will load all your luggage and drive you smoothly to the magic of Disney in about 50 minutes.

Absolutely. Unlike the TGV, RER, or buses, our VTC service is a door-to-door transport. We drop you off right at the reception of your hotel or at the doorstep of your Airbnb.

Yes, you can book a vehicle by the hour for your long distances or sightseeing tours. This gives you complete flexibility over your schedule and route.

Of course. Your long-distance trip includes regular breaks at your convenience for food or rest. If you wish to plan extended sightseeing stops along the way, please mention it when requesting your quote.

Absolutely. During our "Paris City Tours", our service is 100% private and flexible. Your chauffeur will stop upon request near the monuments (Eiffel Tower, Arc de Triomphe) so you can take photos in complete peace.

Our chauffeurs know Paris perfectly and will gladly share their best anecdotes and local tips. However, they are not certified tour guides to accompany you inside the museums.

You can absolutely use the vehicle for just 1, 2, or 3 hours if your schedule requires it. However, to guarantee the exclusive availability of a premium vehicle and a dedicated chauffeur just for you, the invoicing is based on a flat 4-hour minimum block.

We offer several secure payment methods: online payment in advance via Stripe, or payment inside our vehicles directly to the chauffeur (by credit card or cash).

No. At Parisian Drives, our prices are 100% fixed. You will pay exactly the price displayed on your quote or during your booking, with no surcharges due to traffic conditions.

Yes, to reward our clients' loyalty and celebrate major events (Christmas, Black Friday, Fashion Week...), we regularly share promo codes. Simply enter your code in the "Promo Code" field on the booking form. The price of your transfer will instantly update with the applied discount.

* Promo codes apply exclusively to our point A to point B transfers (Airports, Disneyland, Long Distance). They are not valid on our hourly packages.

Our fleet consists exclusively of premium, recent vehicles tailored to your exact needs:

• Business Class & Vans: Mercedes E-Class (up to 3 pax), Mercedes V-Class (up to 7 pax), and Mercedes Vito (up to 8 pax).
• Premium & Luxury Class: Mercedes S-Class, Mercedes Maybach S 580e, Mercedes GLS 600 Maybach, and Cadillac Escalade (up to 3 pax) for the ultimate first-class VIP experience.

Yes, our fleet includes Premium Executive Vans (Mercedes V-Class) that can comfortably seat up to 7 passengers. They are perfect for agencies, stylists, or PR teams who need to travel together with equipment or luggage.

Yes, absolutely. If you book an hourly service or tour, the chauffeur and the vehicle are dedicated entirely to you. You can leave your shopping bags, luggage, or personal belongings securely in the car while you attend your meetings or enjoy a restaurant.

Yes, all chauffeurs in our team speak English and French fluently to ensure smooth and pleasant communication with all our international clientele.

The safety of your children is essential. We provide baby seats (0-2 years) and booster seats (3-6 years) for free. Simply add this option during the booking step.