General Terms and Conditions of Sale

These General Terms and Conditions of Sale (GTC) govern all passenger transport services by prior reservation (VTC) carried out by the company VISH CAP. Any booking implies the unconditional acceptance of these conditions by the client.

Article 1: Booking of the service

Any transport service must be booked in advance. The booking can be made via our website, by email, or via the WhatsApp application. The booking is only considered firm and final after confirmation from us by email or message, detailing the pick-up point, date, time, destination, and applicable rate.

Article 2: Pricing and Payment

Our rates are inclusive of all taxes (TTC), including VAT at the applicable rate for transport services. The rate is fixed at the time of booking and is guaranteed firm (no approach fees or extra costs in case of traffic jams on the initially planned route).

• Toll and parking fees: Rates include toll fees. Any parking fees required by the client during an hourly service are the responsibility of the client.
• Payment: Payment for the service is made before departure via a secure payment link (Stripe/Credit Card) or directly on board the vehicle to the chauffeur, in cash or by credit card.

Article 3: Delay, Waiting Time and No-Show

To guarantee a premium service, the chauffeur will arrive at the time agreed upon during the booking.

• Airports and Train Stations: For pick-ups at an airport or train station, we monitor the arrival of your flight or train. A free waiting time of 60 minutes after the flight lands is included (to account for luggage delays or customs checks). For train stations, the free waiting time is 30 minutes after the train arrives.
• Other locations (Hotels, Homes): A free waiting time of 15 minutes is included.
• Exceeding time: Beyond the free waiting time, a charge of €15 per additional 15-minute slot will be applied. If the client does not show up and remains unreachable after this time (No-Show), the service will be considered canceled by the client and will remain due in full.

Article 4: Cancellation Policy

For any cancellation or modification of the booking by the client, the following conditions apply:

• More than 24 hours in advance: Free cancellation. Any deposit or full payment previously made will be refunded.
• Less than 24 hours in advance: The service is billed in full.

Article 5: Luggage and Safety on board

The number of luggage items must be indicated at the time of booking to allow us to assign the appropriate vehicle (Sedan or Van). The chauffeur reserves the right to refuse undeclared luggage if it compromises the safety or interior space of the vehicle.

Wearing a seatbelt is mandatory for all passengers (front and rear). In accordance with the law, it is strictly forbidden to smoke (including electronic cigarettes) and consume alcoholic beverages inside our vehicles.

If baby seats or booster seats have been booked, the chauffeur will ensure their proper installation before the departure of the trip.

Article 6: Liability

Parisian Drives undertakes to carry out the agreed transport service in compliance with road safety rules. However, our liability cannot be engaged in the event of a delay due to circumstances beyond our control (exceptional traffic jams, road accidents, extreme weather conditions, strikes, injunctions by law enforcement).

Likewise, we decline all liability in the event of loss, theft, or forgetting of personal effects or luggage inside or outside the vehicle at the end of the service.

Article 7: Applicable Law and Disputes

These General Terms and Conditions of Sale are subject to French law. In the event of a dispute, an amicable solution will be preferred. Failing an agreement, the dispute will be brought before the competent courts within the jurisdiction of the registered office of VISH CAP.